Whether its clearing a container through customs, warehousing goods in Denver, or getting a cooktop safely to a customer in Charleston, Smart Home Products and our network of partners can provide logistics assistance at all points in the distribution process.
From the moment an order is placed, Smart Home Products goes to work to ensure that your product is manufactured, shipped and arrives on time. We track orders throughout the manufacturing process and work with top customs brokers and freight forwarders Stateside to guarantee that all goods are manufactured and delivered by your scheduled date.
Warehousing, Shipping and Tracking
In the post-Amazon economy, customers expect their order to be shipped immediately and arrive within days, not weeks. Smart Home Products can find the right warehouse location to ensure fast and efficient delivery and we have the capacity to handle all logistics related to incoming and outgoing freight, product tracking, and even repair issues. And if special delivery or white glove services are required, Smart Home has the resources to meet the highest of customers’ expectations.
Aftermarket Parts and Service
Aftermarket service can make or break a customer’s purchasing experience. And with online consumer review platforms providing an instant outlet for feedback, responsive and efficient aftermarket support has never been more important.
Smart Home Products and our partners can help create a comprehensive aftermarket service network that can answer customer inquiries in real time and dispatch service providers nationwide.
Moreover, we have the logistics capabilities to facilitate and track rapid part shipments to every corner of the country.
Smart Home believes that the customer experience extends well beyond the showroom floor or online shopping site. We invite you to work with us to build an integrated aftermarket service system that exceeds customer expectations.